FAQ
Prime Rental Cars operates on a full-to-full fuel policy. You will receive the car with a full tank of gas and are expected to return it full to avoid refueling charges.
What is Prime Rental Cars?
Prime Rental Cars is a leading car rental service providing a wide range of vehicles to suit your travel needs. Whether you’re looking for a compact car for city driving or an SUV for a family road trip, we’ve got you covered.
How do I make a reservation?
You can easily book a car through our website. Simply select your pick-up location, dates, and vehicle preference, and follow the prompts to complete your reservation.
What should I do in case of an accident?
In the event of an accident, ensure everyone’s safety first and contact local authorities. Then, reach out to our customer service team for further assistance. Our vehicles are equipped with comprehensive insurance for your peace of mind.
Do you offer roadside assistance?
Yes, we provide 24/7 roadside assistance to help you with any issues you might encounter during your rental period.
How can I contact customer support?
You can contact our customer support team via phone 0610214444, info@primerentalcars.so , or live chat on our website. We’re here to assist you with any questions or concerns.
What is the minimum age requirement to rent a car?
- The minimum age to rent a car is typically 21 years old. However, drivers under 25 may be subject to a young driver surcharge.
Are there mileage limits?
- Most rentals come with unlimited mileage, but some special offers or vehicle categories may have mileage restrictions. It’s best to contact our support team of your specific rental.
Can I modify or cancel my reservation?
es, you can modify or cancel your reservation through our website or app. Please note that changes and cancellations might be subject to fees depending on the terms of your booking.
Payment Information
What Payment Methods Are Accepted?
We accept both local and international payment method 50% deposit of the specific car at the time of pick-up.
Do you accept mastercard payment method?
We accept mastercard and Paypal payment methods for our international tourists